Frequently Asked Questions

The shopping bags sourced from trusted second hand suppliers in the UK and hand picked by our team to ensure authenticity and conditions.

We proudly represent our brand - DIY LOFT and officially announced collaborators. However, we want to clarify that we are not affiliated with, nor endorsed by, any other brand or logo that might appear on items sold in our store.

If you have any questions reach out to us at contact@diyloft.store

Yes! The vinyl material of the DIY kit makes the bag water-resistant and easy to wipe clean. It's designed to last while maintaining its unique look.

Yes, we provide free worldwide shipping from our store in London 🥰

RETURNS ACCEPTED WITHIN 14 DAYS – ITEM MUST BE UNUSED AND IN ORIGINAL CONDITION